APPLE TV SUBTITLES MOVIE

And if I ever enable subtitles in HBO Max on the Apple TV, I have to go through this same exercise to turn them off. Have you tried to reset the device in the settings menu? Have you tried to reset the device to factory specs using the USB-C cord and iTunes? These are all solutions that were suggested to me to resolve my previous problems with subtitles being turned off and on automatically. The only app that does this to me is the HBO Max app, and the only fix is to turn subtitles off using the iOS HBO Max app or via the HBO Max web site.

APPLE TV SUBTITLES MOVIE

Hopefully your device is under an Apple Care plan and they can suggest a solution. Turn on Sub-titles on a Mac: Step 1: While watching a movie on AppleTV+ or iTunes content in the Apple TV app, take your pointer over the Apple TV window to. Is it possible that this is an Prime problem? They only recently allowed their content on Apple TV, and maybe this is a bug they haven't encountered before.ĭoes this occur across all your Apps, or is it only occurring with those purchased Prime videos? If this is on allĪpps that the word Subtitles does not appear at the top between Info and Audio, then I would contact Apple Care again.

Then select Controls > Audio & Subtitles > Show Closed Captioning. I don't understand why the Subtitle word is missing from the upper bar where it should be appearing. Select Edit > Preferences and check the box Show closed captioning when available. However, in recent years Apple have added support for the W3C’s TTML Profiles for Internet Media Subtitles format, usually abbreviated to IMSC. I took a screenshot of your picture and rotated it so I could read the words on the screen. AppleTV for a long time supported only WebVTT subtitles, and the BBC does not support that format as it has significant limitations and is not compatible with the BBC Subtitle Guidelines. From there, let's see if you can rely on using the subtitles without any issue. If possible, we suggest to see if you can delete and re-install the Apple TV app. Note: Not all videos include closed captions. You can also customize the look of subtitles and captions. I typed a reply, but then it disappeared. We understand the subtitles in the Apple TV app on a Playstation 5 unexpectedly disappears. Use subtitles and captioning on Apple TV If you prefer special accessible captions, such as subtitles for the deaf and hard of hearing (SDH), you can set Apple TV to show them instead of standard subtitles and captions.

Apple tv subtitles